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Privacy Policy

Welcome to www.yourfriendscafe.com!

This privacy policy is designed to clarify how yourfriendscafe.com (“us”, “we”, “our”) collects, processes, and shares your personal data when you visit or make a purchase from www.yourfriendscafe.com/ (the “site”).

What Data Do We Gather?

At www.yourfriendscafe.com/, we are dedicated to protecting your privacy. Visiting our site automatically gathers certain information from your device, including:

  • Web browser
  • IP address
  • Time zone
  • Certain cookies installed on your device

As you navigate the site, we also collect details about the web pages or products you view, the websites or search terms that led you to www.yourfriendscafe.com/, and your interactions with the site. This automatically collected data is referred to as “Device Information.”

Data Collection Methods

We gather the aforementioned Device Information using:

“Cookies” – small data files stored on your device by websites. For more about cookies and how to disable them, visit http://www.allaboutcookies.org. “Log Files” – these track actions on www.yourfriendscafe.com/, capturing data like your IP address, browser type, Internet service provider, referring/exit pages, and timestamps. “Web Beacons,” “Tags,” “Pixels” – electronic files recording your browsing and interaction with the site.

We also collect certain information during purchase attempts or completions on www.yourfriendscafe.com/, including your name, billing and shipping addresses, payment information (including credit card numbers), email address, and phone number. This is known as “Order Information.”

In this policy, “Personal Information” encompasses both Device and Order Information.

Utilizing Your Information

We primarily use Order Information to process and fulfill orders placed on our site, including payment processing, arranging shipping, and providing invoices/order confirmations. Order Information is also used for communication, screening for potential risk or fraud, and, aligned with your preferences, to send you product or service information or advertising.

We take internet fraud seriously. Device Information helps us screen for potential risks and fraud (particularly using your IP address) and generally enhances our website (through analytics about visitor interactions and browsing patterns, and evaluating our marketing and advertising campaigns). The Merchant will not sell, buy, provide, exchange, or disclose any Account or Transaction data, or personal information of Cardholders, except to its Acquirer, Visa/Mastercard Corporations, or in response to valid governmental requests.

Sharing Your Information

We do share your Personal Information with third parties to complete online orders and optimize our marketing. Third-party services include:

Google – Google Analytics helps us understand site navigation. Learn more at https://www.google.com/intl/en/policies/privacy/. Opt-out at https://tools.google.com/dlpage/gaoptout. We may also share Personal Information as required by law or to protect our rights.

Online Behavioral Advertising

Your Personal Information is used for targeted advertising based on your interests. Learn about targeted advertising at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Opt-out of targeted advertising here:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
The Digital Advertising Alliance also offers an opt-out portal at http://optout.aboutads.info/.

Regarding Do Not Track

We do not change our site’s data collection and use practices upon receiving a Do Not Track signal from your browser.

Your Rights Over Your Data

European residents have the right to access, correct, update, or delete their personal data. Contact us using the information at the end of this policy to exercise these rights. Note that we process information to fulfill contracts or pursue legitimate business interests mentioned above and that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

Order Information is retained in our records unless you request its deletion.

Policy Changes

We may update this policy to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contacting Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at the address provided in our 'Contact Us' section, or by mail at the following address:

Your Friend’s Cafe,
Street: 4118 Chemin Hudson
City: Montreal
Quebec, H4J 1M9
Country calling code: +1